A press release sent nationally but also specifically targeted to Miami media on the site for the 2020 Hines competition.

A media pitch email sent to contacts informing them of the release of the Congressionally-mandated Annual Report to Congress.

A proposed plan for revamping the News You Can Use newsletter.

An article targeted to both the energy and construction sectors on a new report from ULI.

A checklist to help divorced or separating taxpayers understand their tax obligations.

A mock-up of a retirement letter I wrote for those leaving a specific department.

A series of social media posts I wrote to announce the winner of the inaugural Apgar Thought Leadership Award.

A report I produced analyzing the ULI media impacts in 2021.

Divorce or separation can impact your federal tax return and may mean you unexpectedly owe taxes.

The TXO in the Know Desk Guide was the central document that governed how the newsletter operated.

A collection of monthly newsletters I project managed at the Urban Land Institute (ULI).

Talking points I wrote for an executive to talk to a journalist.

Deputy Chief Taxpayer Officer Courtney Kay-Decker, detailee LaShanda Hodge and public affairs specialist Justin Arnold represented TXO at Digital Day.

Social media copy I wrote announcing two new members of ULI's Greenprint Center.

A process guide I wrote on how to conduct a webinar for the benefit of the Taxpayer Experience Office (TXO).

A crisis communications plan I developed to assist a taxpayer who emailed us unexpectedly requesting assistance with a refund problem.

Even though it’s April Fool’s Day, not filing your taxes by April 15 is no laughing matter.

Tax year (TY) 2025 marks the 50th anniversary of the Earned Income Tax Credit (EITC).

‘Twas the night before tax season, and all through the land; Tax professionals were working, each with pen in hand...

A sample newsletter I sent as Editor-in-Chief of the internal TXO newsletter, TXO in the Know.